The Musicnotes Pro are monthly, or annual, subscription plans that provide Pro members with discounts on orders of digital sheet music, as well as other perks, determined by which Musicnotes Pro tier - Musicnotes Pro - Standard or Musicnotes Pro - Plus - to which they are subscribed.
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Gift cards, JoyTunes training sessions, other shippable items, and shipping costs are not eligible for the discount.
Upon enrollment in either the Musicnotes Pro - Standard or Musicnotes Pro - Plus, the first month’s, or year's, payment will be processed through the regular checkout process, and the discount associated with the selected Musicnotes Pro tier will be applied immediately to the customer’s account. Coupons and/or gift cards may not be used to purchase Musicnotes Pro memberships. At this time, the customer will also establish a payment method to be billed each month, or year, on the renewal date thereafter. Receipts for the initial enrollment purchase, as well as monthly, or yearly, billing transactions, will be sent to the email address associated with the customer’s Musicnotes account.
Customers may change their payment method, billing term frequency (monthly or annual), change/upgrade their Musicnotes Pro tier, or cancel their subscription at any time, by updating their information from the Musicnotes Pro section of their “My Account” page, or by contacting Customer Support. Upon payment, the discount and enrollment will remain active for the enrollment term. If a customer decides to unenroll from their Musicnotes Pro subscription at any point during the month, or year, their benefits will remain, however, they will not be charged on the renewal date. After unenrollment, benefits of the Musicnotes Pro subscription will end on the date when the subscription was scheduled to renew.
If a recurring payment method is unable to be processed, the customer will be unenrolled from their Musicnotes Pro subscription, and must re-enroll to continue the benefits. Upon re-enrollment, a new renewal date will be established, as well as updating to the new stored payment method.
If a Musicnotes Pro - Plus subscriber unenrolls or their subscription lapses, the customer will no longer have access to download the PDFs for individual products purchased during their active Pro - Plus subscription. However, the customer will be able to to purchase the PDF individually for any of the products they have previously purchased by navigating to the product page, and will have access to these products, independent from their Musicnotes Pro subscription status.
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