What are Pro Credits?

Pro Credits are included with Musicnotes Pro - Premium subscriptions, and can be redeemed for digital sheet music.

• How can I tell if a product is Pro Credit eligible?
• How do I redeem Pro Credits?
• How are Pro Credits added to your account?
  • Subscription-based:
    • Musicnotes Pro - Premium
    • Musicnotes Pro
  • Individual Purchase-based:
    • Pro Credit Pack
• How many Pro Credits do I have on my account?
• When do Pro Credits expire?
• How can I add more Pro Credits to my account?
• Pro Credit Product Exclusions

How can I tell if a product is Pro Credit eligible?

Each product page will have a field in the Quick Details section, where it will state if an arrangement is eligible for Pro Credit redemption, or is not eligible. If an arrangement is not eligible for Pro Credits, Musicnotes Pro subscribers and Musicnotes Pro - Premium subscribers will still receive the 15% discount off of the arrangement during checkout!

How do I redeem Pro Credits?

Once you have:

• Subscribed to a Musicnotes Pro membership,
• You have available Pro Credits on your account,
• You are signed in to your account on our website, and
• You are viewing the product page for an arrangement,

Either the "Use 1 Pro Credit" or "Use 2 Pro Credits" button will display (product specific).

When you redeem Pro Credits for a product, this will cover the cost of the purchase, and you will not owe any additional payment.

Please note: This button will not display if you have added any digital sheet music products to your shopping cart. If this is the case, we would recommend temporarily moving items from your shopping cart to your Wish List. For further reference, please see the following Knowledge Base article: How do I remove items from my cart?

How are Pro Credits added to your account?

Pro Credits can be added to your account in several different ways.

Subscription-based:

Musicnotes Pro - Premium

The quantity of Pro Credits added to your account will depend on the billing frequency (Annual or Monthly) for your Pro - Premium subscription.

• • • Monthly - 1 Credit added to your account each month of your subscription.
    • Annual - 12 Credits added to your account at the beginning of your subscription.

Pro Credit Add-Ons:

Pro Credit Pack

Musicnotes Pro and Musicnotes Pro - Premium subscribers will be able to purchase Pro Credit Packs containing 3 Pro Credits. These can be purchased as single, non-recurring purchases, whether you want to use only a few Pro Credits, if you have redeemed all of the Pro Credits included with your Pro - Premium membership, or anywhere in between!

Please note: Pro Credit Packs are not available for purchase for Musicnotes Pro - Standard subscribers, Musicnotes Pro for Education members, or non-Musicnotes Pro subscribers.

How many Pro Credits and Musicnotes Edition Coupons do I have on my account?

At any time, you can sign in to your account on Musicnotes.com to view how many Pro Credits and Musicnotes Edition coupons you have available to redeem. To do so:

1. Click on "My Account" and sign in to your Musicnotes account, if you are not already signed in,
2. Under the "Musicnotes Pro" icon in "My Account", to the right of "Manage Your Subscription", you will see how many available Pro Credits you have.
3. Once you have redeemed all of your Pro Credits and/or your Pro Credits have expired, this counter will disappear.

Additionally, you can view your available balance of Pro Credits and Musicnotes Editions from "My Account":

1. Click on "My Account" and sign in to your Musicnotes account, if you are not already signed in,
2. Under the "Available Credits", you will see how many available Pro Credits and Free Editions (Musicnotes Editions coupons) you have.
3. You will be able to expand these sections by clicking on "Free Editions" and "Pro Credits".
   1. "Pro Credits" will show the expiration date for each Pro Credit, if unused.
   2. "Free Editions" will show the expiration date for each Musicnotes Edition coupon, if unused. Additionally, it will display the coupon code, unique to each coupon.
      1. A list of the Musicnotes Edition products can be browsed here: Musicnotes Editions
      2. You will need to copy each code separately, add a Musicnotes Edition product to your shopping cart 
      3. Proceed to checkout, where you will be able to apply your coupon code. Please see: Where do I enter my Musicnotes coupon or Gift Card information during the purchase process?

Lastly, from the "Settings" section of the Musicnotes app for iOS, Android, Windows and Kindle Fire, you can view your current balance of Pro Credits and Musicnotes Edition coupons.

When do Pro Credits expire?

Unused Pro Credits expire 12 months after being issued.

How can I add more Pro Credits to my account?

In the event you have redeemed all of your Pro Credits and/or your Pro Credits have expired, Musicnotes Pro and Musicnotes Pro - Premium subscribers will be able to purchase Pro Credit Packs containing 3 Pro Credits.

However, once you have redeemed all of your Pro Credits and/or your Pro Credits have expired, Pro subscribers will still retain their plan benefits - Musicnotes Pro Terms and Conditions - and Musicnotes Pro - Premium subscribers will receive more Pro Credits when their subscription rebills.

Please note: Pro Credit Packs are not available for purchase for Musicnotes Pro - Standard subscribers, Musicnotes Pro for Education members, or non-Musicnotes Pro subscribers.

Pro Credit Product Exclusions

There are some types of products for which Pro Credits cannot be redeemed. The following types of products are some examples of when the "Use 1 Pro Credit" or "Use 2 Pro Credits" button will not be displayed on the product page:

• Products that are not interactive
• Collections
• Products with a minimum purchase quantity (ex. Choral arrangements)