Here's how to get in touch with us!
Contact our Customer Service Specialists via email:
If you would like to contact our support staff via email, please click on the Submit a request link at the top of any page here on the Support site, or email us directly at firstname.lastname@example.org.
Please include as much information as you can in your request, as this will help to ensure that your issue is resolved in a more timely manner. Emails will be answered in the order they are received.
Prefer online chat?_______________________________________________________________
If Chat agents are available, you will see a green "Live Chat - Available" button at the bottom right-hand corner of the Support site. Simply click on the button to enter a few pieces of info and begin chatting live with a Customer Support Chat Specialist.
Need to call us?
If your question is urgent or you require assistance via telephone, please call us toll-free* at 1-800-944-4667 to speak to a live agent.
Customer Support Phone Specialists are available Monday through Friday, 9am to 5pm, US Central time.
*(Outside the US and Canada, please call (608) 662-1686).
You can reach our corporate headquarters via
Telephone: (608) 662-1680
Fax: (608) 662-1688
901 Deming Way, Ste. 100
Madison, WI 53717
Please be sure to include "Attention" information, so we know which department to direct your inquiry to.
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