Here's how to get in touch with us!

Contact our Customer Service Specialists via email:

If you would like to contact our support staff via email, please click on the green Ask Us tab on the left hand of this page and select "Submit a Support request." 

You can also send an email through the Submit a request link at the top or bottom of any page here on the Support site, or email us directly at

Please include as much information as you can in your request, as this will help to ensure that your issue is resolved in a more timely manner.


Need to call us?

If your question is urgent or you require customer help via telephone, please one of our live-reps call toll-free* at 1-800-944-4667. 

Customer Service Specialists are available Monday through Friday, 9am to 5pm, US Central time.

*(Outside the US and Canada, please call (608) 662-1686).


Prefer online chat?_______________________________________________________________

From the Ask Us tab on the left side of the page, you will have the option to "Find Someone to Chat with."  If agents are available, you will be connected to one directly. 

If there are no available agents, or you are contacting us outside of our normal business hours, you will have the option to Submit a Request via email instead.


Corporate Inquiries:

You can reach our corporate headquarters via

Telephone: (608) 662-1680

Fax: (608) 662-1688


         901 Deming Way, Ste. 100

         Madison, WI 53717

Please be sure to include "Attention" information, so we know which department to direct your inquiry to.


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