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Website and Product Questions

General information pertaining to the Musicnotes website, the products we offer, and common troubleshooting topics for each.

Digital Sheet Music Questions

  • What is a PDF add-on, and what can I do with it?
  • Multiple Page Preview
  • PDF not correctly displaying?
  • Searching for music
  • Song Permissions FAQs
  • How to Import Musicnotes Sheet Music Into the forScore App
See all 29 articles

Transposing Digital Sheet Music

  • How do I change the key of a digital sheet music product available on your site?
  • How do I change the key of something I've already printed?
  • Can I transpose the vocal octave of my sheet music?

Other Products

  • Firefox Users - "Add to Cart" Button
  • Which web browsers do you support?
  • How do I print an E-Mail Gift Card?
  • How can I check the balance on my Musicnotes Gift Card?
  • Do you offer gift cards?

Physical Prints

  • What is a Physical Print add-on?
  • How to order a Physical Print add-on product in an available transposition
  • How to check the shipping status of your Physical Print add-on order
  • I am unable to place an order that contains a Physical Print add-on
  • If I have previously purchased a product, how can I order the optional Physical Print add-on for it?
  • Can discounts be applied to Physical Print add-ons?
See all 8 articles

Marketplace

  • Marketplace FAQ
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