Here's how to get in touch with us!
Contact our Customer Service Specialists via email:
If you would like to contact our support staff via email, please click on the Submit a request link at the top of any page here on the Support site.
Please include as much information as you can in your request, as this will help to ensure that your issue is resolved in a more timely manner. Emails will be answered in the order they are received.
Prefer online chat?
If Chat agents are available, you will see a blue "Help" button at the bottom right-hand corner of the Support site. Simply click on the button to enter the topic for what you are contacting about, then click on "Live Chat", enter a few pieces of info, and begin chatting live with a Customer Support Chat Specialist.
Customer Support Chat Specialists are available Monday through Friday, 8am to 6pm, US Central time.
You can reach our corporate headquarters via
Telephone: (608) 662-1680
901 Deming Way, Ste. 100
Madison, WI 53717
Please be sure to include "Attention" information, so we know which department to direct your inquiry to.