Table of Contents

• Locate an Order
  • Order History Options 
  • Different Applications of the Order History page
    • Printing different purchased versions of the same song
    • Orders within a specific Date Range
• Print a Receipt

Locate an Order

At any time, you will be able to view your orders and receipts from within your Musicnotes account. From the Musicnotes website:

1. Click on "My Account" at the upper-right of any Musicnotes.com page.
   1. When using a mobile device, tap on the "Menu" icon in the upper-right corner of our website, and then expand the "My Account" section before tapping on "My Account".
2. Sign in to your account, if you're not already signed in.
3. Click on "View Past Orders" under the "Order History" heading.
   
   
   1. Please note: If you have an extensive order history, it may take a bit longer to load this page.

Order History Options

The Order History page contains several options, to assist you with navigating your orders.

• Expand All - This link will allow you to expand all of your orders, and displays additional information for your orders- including purchased song titles, product numbers, arrangement scoring, artist(s) and/or show(s) - various options for the purchased music - including downloading the optional PDF add-on, viewing the piece in the Musicnotes Web App, and printing - and where you can submit a review for your purchased music.
• Collapse All - This link will allow you to collapse all of your orders, leaving just the order date, the Order Number, the order status, the order total, and the "View Receipt" button.
• View filter - These "Orders" and "Titles" View buttons will allow you to toggle between viewing a list of your past orders, and a list of your purchased music.
• Search Order History - This text field will allow you to search through your order history.

Different Applications of the Order History page

Printing different purchased versions of the same song

If you have purchased multiple, unique arrangements of the same song - especially if they have the same scoring - it may be easier to determine which arrangement you wish to print from the Order History page, since it is sorted chronologically. 

For customers who have place many orders, you may wish to search the song title first, then expand all orders.

Orders within a specific Date Range

Some customers may need receipts from a certain date range - perhaps if they need to submit receipts for remittance, or for tax purposes. 

Searching by the order year, for example, can be done by searching "/YYYY" (entered without the quotation marks, where YYYY would be the four-digit year, ex. /1998). From there, you will be able to view the receipts as needed.

Print a Receipt

To print a receipt of your order, please start from the "Order History" page described above, then follow these steps:

1. Once the "Order History" page loads, your most recent order will be expanded. For any other orders, you may click on the gray row to expand that specific order, or you can click on "Expand All" (not available on mobile devices).
   
   
   1. If you are using a computer, and you do not see the "Expand All" and "Collapse All" options on the Order History page, you may need to use the zoom controls in your web browser to zoom out, or maximize the window.
2. Click on the "View Receipt" button.
3. Click on "Here is your printer-friendly receipt.".
   

This will open a printable receipt in a new window.

Please note: This receipt will be the same format as what was presented on the Order Confirmation page and will not contain credit card information or company name.