Norton BuySafe FAQ's (from Norton buySAFE)

Below are answers directly from Norton that address common buyer questions about the Norton Shopping Guarantee.

Q: What is Norton Shopping Guarantee?

A: We use Norton Shopping Guarantee to provide our customers peace of mind and added value on every purchase.  When you buy from Musicnotes, you will receive a FREE 3-in-1 Guarantee of your purchase.  Norton Shopping Guarantee is powered by buySAFE.

Q: What is the 3-in-1 Guarantee?

A: For 30 days from the date of your purchase, the Norton Shopping Guarantee, powered by buySAFE includes:

  • A $1,000 (USD) Purchase Guarantee.  We are committed to providing you a great customer experience and to prove it, we have your purchase, and all of its terms of sale, independently guaranteed.
  • $10,000 (USD) of comprehensive ID theft protection.  You have FREE access to professional ID theft remediation services.  This coverage applies for all online and offline identity theft, wherever it occurs, and regardless of the cause.
  • A $100 (USD) Lowest Store Price Guarantee.  If we lower the price of an item you purchased, buySAFE will pay you the difference, up to $100 (USD).

Q:  Was I charged extra for this Norton Shopping Guarantee?

A:  Nope!  We are providing you this at no cost, as a thank you for shopping with  Please come back soon!

Q:  Will the Norton Shopping Guarantee cause me to be added to a mailing list?

A: You will receive a one-time email that includes your Certificate of Guarantee for each purchase you make.  You will not receive any additional emails from Norton, and they will not use your email address again.

Q: Will the Norton Shopping Guarantee cause my personal information to be shared?

A:  Absolutely not.

Q:  Can I opt out of receiving the Certificate of Guarantee emails for purchases I make?

A:  Yes.  There is an unsubscribe link located at the bottom of each email.

Q: How can I contact a Norton Shopping Guarantee Specialist if I have other questions?

A:  855-658-2760 or email them at


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